Story 182

I was recruited from BofA’s Private Bank to Citi in the mid-2000s as part of a full team lift-out. It turned out to be the worst career decision I ever made. I went from working for an excellent female manager with strong colleagues to a place that felt completely artificial—like living inside The Truman Show….

No one has discussed Citi’s accountability framework, the HR tool that maps disciplinary actions to categories of offense, ranging from warning to termination. In principle: consistent consequences regardless of rank. In practice: a tool that is not being applied to the managers complained about, who remain in their roles. The point is this: a framework or a…

I am an ethnic minority female millennial whom worked in the Citi London office for 4 years at analyst level in the 2010s. After being in my original team for 1.5 years, I was asked if I would like to move into another team in the same department which was to support a new fast…

I am a 45 year old saleswomen who works in a European bank in London & has in the business a long time and pretty thick skinned. At my Christmas party last year I was talking to my American boss who was visiting from NY about our teenage children and how much more open they…

The Machiavellian Operator 1. The Shadow Structure: Empire-Building as Self-Promotion Within what was formerly US Personal Banking (USPB) at Citi, the Head of Enterprise Risk and Balance Sheet Management built an internal replica of the Second Line of Defense Enterprise Risk Management team. No other business unit at Citi operates this way. Having come from…

Thank you to Story 259 for testifying that even men think Citi is a professionally bankrupt environment. The baseless arrogance in this place is staggering — particularly given how little actual capability underlies it. When MDs were pushed out in the 2023 reorganization, some called the Big Four looking for positions and couldn’t be placed…