Category Archives: Uncategorized

To the community, I’ve been reading the stories here for some time, and like many of you, I recognize the patterns. Most recently from Stories 331, 327 and 324, but there are many others. While our individual experiences…

Story 329 articulated many of the observations and concerns that I, and others, have quietly carried for some time. Themes ranging from a “bank with soul” to allegations of discrimination, favoritism, and processes that appear compliant on paper…

Dropping a note to say Thank You to the members of this community. I was fired earlier this year, one day after filing an ethics complaint. My case is strong enough that I had no trouble finding an…

What Citi’s transformation narrative is built to obscure You could tell this story as a mere list of process failures—bad methodology, weak leadership, an underused tool. That version is true, but it misses the point. The story is…

A Bank With a Soul: The Bureaucracy of People Management, Alive and Well CEO Jane Fraser describes Citi as a bank with a soul. This is what that looks like in practice. Citi has perfected two ceremonies above…

A Managing Director in USCC Risk demonstrated a disturbing pattern of using performance reviews as a tool of retaliation rather than genuine evaluation. When an employee pushed back on an inaccurate mid-year assessment, the MD responded not by…

The lawsuit recently filed against Citi Wealth is, unfortunately, a familiar tale. The company follows a well-established playbook: employees who raise concerns can expect retaliation. I know because it happened to me. Shortly after COVID, I reported a…

Unemployable Elsewhere: How Tribalism Breeds A Parasitic Culture There is a particular kind of organizational failure that accumulates in meetings that resolve nothing, in systems built without use cases, in team members that cannot self-manage because no one…

I was about to share this when Story 324 dropped in. They dovetail together. The Euphemisms of Toxicity There is a particular kind of institutional violence that leaves no bruises. It operates entirely through language. Retaliation becomes “performance…

The Financial Times reported today that another lawsuit has been filed against Citi by a former executive in its wealth division. The allegations involve risk management, compliance concerns, and claims of retaliation after concerns were escalated internally. Citi…