Donald Trump’s decision to publicly praise Citigroup and Jane Fraser for an M&A ranking Citi does not actually hold is a remarkable moment in itself. Multiple financial news outlets noted that the ranking cited by Trump did not…
No one has discussed Citi’s accountability framework, the HR tool that maps disciplinary actions to categories of offense, ranging from warning to termination. In principle: consistent consequences regardless of rank. In practice: a tool that is not being applied…
Prompted by Story 315. A pattern, once seen, cannot be unseen. ERM Tech & Data at Citi seems to operate a pattern that repeats with enough consistency to constitute policy. There was a male Director. Caucasian. Several decades…
A Forensic Autopsy of a Career Assassination: The Promise. The Reorg. The Demotion. There is a particular kind of institutional betrayal that is engineered to look like circumstance. In ERM Tech & Data at Citi, where in-group loyalty…
When the Coverup Becomes the Crime: A Cautionary Tale from KPMG Last week, the CEO of KPMG Australia resigned without notice. While he wasn’t personally implicated in wrongdoing, how he handled it when others were, precipitated his demise.…
The Director Who Doesn’t Know What He Doesn’t Know There is a particular kind of incompetence that announces itself through enthusiasm directed at the wrong audience. A Director came to share his excitement. He had been given exposure…
Dear editor, please publish an edit to the last paragraph. She knows her leadership decisions have been a mess from day one. And that her willful blindness and arrogance has needlessly and negatively impacted the careers of thousands…
Story 310: Thank you for your incisive analysis of Fortune’s seeming pay-to-play article on Jane Fraser. I agree with every word and would just add that, like most of today’s leaders – male and female – she expects…
This week, Fortune published a favorable profile of Jane Fraser and Citi’s turnaround. It is worth reading — for what it chooses not to examine. For investors, Fortune provides the “What” — the plan, the metrics, the narrative…
When concerns about bullying, harassment, and discriminatory conduct were raised at Citi (former USPB), HR’s response was predictable and scripted: invoke an MD’s prerogative, then delegate the complaint perfunctorily to junior personnel without the seniority, authority, or institutional…