Dear Editor, I totally understand and fully appreciate your position. Protecting the privacy and safety of this community—especially given the threat of bad actors—has to come first. The upcoming site upgrade sounds like the perfect opportunity to address this. Perhaps the upgrade could include a secure, opt-in feature where users can privately signal interest in…
To the author of Story 333: As we’ve stated before, we have been advised by legal counsel not to facilitate legal actions or provide anything resembling legal advice on this platform. That said, we are not opposed to facilitating introductions among people who are interested in the ideas you’ve outlined. We are simply trying to…
To the community, I’ve been reading the stories here for some time, and like many of you, I recognize the patterns. Most recently from Stories 331, 327 and 324, but there are many others. While our individual experiences may not strictly be the same, and each deserves to stand on its own terms, I think…
Story 329 articulated many of the observations and concerns that I, and others, have quietly carried for some time. Themes ranging from a “bank with soul” to allegations of discrimination, favoritism, and processes that appear compliant on paper but fail the spirit of fairness were striking. While many of these topics may not have previously…
Dropping a note to say Thank You to the members of this community. I was fired earlier this year, one day after filing an ethics complaint. My case is strong enough that I had no trouble finding an attorney, but I have hesitated about whether to sue because it takes such a personal toll. But…
What Citi’s transformation narrative is built to obscure You could tell this story as a mere list of process failures—bad methodology, weak leadership, an underused tool. That version is true, but it misses the point. The story is what those failures have in common: an organization that is asking how to demonstrate that remediation is…
A Bank With a Soul: The Bureaucracy of People Management, Alive and Well CEO Jane Fraser describes Citi as a bank with a soul. This is what that looks like in practice. Citi has perfected two ceremonies above all others: the ceremony of entry and the ceremony of disposal. The in-between is underwhelming. Both are…
A Managing Director in USCC Risk demonstrated a disturbing pattern of using performance reviews as a tool of retaliation rather than genuine evaluation. When an employee pushed back on an inaccurate mid-year assessment, the MD responded not by engaging with the substance of the disagreement but by doubling down — praising the Director’s leadership while…
The lawsuit recently filed against Citi Wealth is, unfortunately, a familiar tale. The company follows a well-established playbook: employees who raise concerns can expect retaliation. I know because it happened to me. Shortly after COVID, I reported a significant issue with a trading platform in the Private Bank. Months later, while I was on FMLA…
Unemployable Elsewhere: How Tribalism Breeds A Parasitic Culture There is a particular kind of organizational failure that accumulates in meetings that resolve nothing, in systems built without use cases, in team members that cannot self-manage because no one above them is managing either. An Agile coach, brought in to assess team productivity, estimated approximately thirty…