Citi’s consent order on risk management and the consent order on data are not independent. Yet, the organization has decoupled them to check the box on one while the prerequisite for doing it properly remains unmet. Out of…
Re: Story 359 The pattern is identical, even if the players change. In my case, the individual has been at the bank for over 23 years, proving how deeply entrenched this behavior is. A perfect example of this…
The USCC bully is finally being called out. It is unfortunate that it took this long for this leadership behavior to receive attention. If this is the individual I believe it is, these concerns are not new—they have…
“Owning it” only counts when it costs you something. USCC was warned that more cases would surface around a particular repeat bully and discriminator. A two-year record of actionable complaints wasn’t enough for them apparently. Now, more have…
An MD in the former USPB Risk group started quietly reassigning a Director’s workload onto one of his peers. No explanation was given — none is deemed required. By routing a Director’s responsibilities through another, she could create…
Most of Citi’s current and former Black senior leaders were not developed exclusively within the organization. They were recruited because they brought distinguished credentials, significant leadership experience, and proven records of delivering results. They were accomplished executives who…
Inspired by Stories 353 and 354. In standard crisis management—whether you’re dealing with a catastrophic oil spill or a major data breach—the golden rules are always the same: Transparency, Apology, and Remediation. This ensures public trust is preserved…
New here. Former Citi employee who felt like I was in the Twilight Zone every single day, not just because of the toxicity. But the bizarre dynamic that MDs bark at “the little people” all day to do…
There’s a gap between Citi’s stated values and its response when those values are tested. Citi publicly commits to treating teammates ‘with mutual respect and dignity’ and to ‘conducting business according to the highest standards of ethical conduct.’…
Politicians: Live your life in such a way that millions of people don’t celebrate your death. Executives: Live your life in such a way that you don’t need to hide the fact that you impregnated your wife while…