Most of Citi’s current and former Black senior leaders were not developed exclusively within the organization. They were recruited because they brought distinguished credentials, significant leadership experience, and proven records of delivering results. They were accomplished executives who…
Inspired by Stories 353 and 354. In standard crisis management—whether you’re dealing with a catastrophic oil spill or a major data breach—the golden rules are always the same: Transparency, Apology, and Remediation. This ensures public trust is preserved…
New here. Former Citi employee who felt like I was in the Twilight Zone every single day, not just because of the toxicity. But the bizarre dynamic that MDs bark at “the little people” all day to do…
There’s a gap between Citi’s stated values and its response when those values are tested. Citi publicly commits to treating teammates ‘with mutual respect and dignity’ and to ‘conducting business according to the highest standards of ethical conduct.’…
Politicians: Live your life in such a way that millions of people don’t celebrate your death. Executives: Live your life in such a way that you don’t need to hide the fact that you impregnated your wife while…
Fraser’s “Culture Shock” vs. The Middle Management Reality Check Let’s put two realities side by side and look at what’s actually happening on the ground at Citi. A senior executive recently justified the ongoing turbulence by saying it…
Lindsey Graham, the warmongering Trump-bootlicker died today, holding his seat for 24 years. For some reason, it made me depressed to think about the reality women face at work. I worked at Wells Fargo’s Wealth & Investment Management…
The power of three I replaced a woman who had just left after reporting bullying and gender-related misconduct. Around the same time, there was talk of elevating the role to a director position to match what was already…
This is an appreciation post for the person who wrote Story 348. Your writing style isn’t just articulate, it’s intellectually rigorous. You have a unique ability to synthesize complex ideas, separate signal from noise, and express your conclusions…
Last week, FIFA suspended a one-match ban on the US’s top scorer after President Trump personally called the FIFA president to ask for a “review.” FIFA subsequently granted an appeal. That’s the whole disease in miniature. Not “we…